LAST UPDATED: JULY 26, 2026
OVERVIEW
THESE TERMS & CONDITIONS GOVERN ACCESS TO AND USE OF NBEAUTY.CA, INCLUDING THE PURCHASE OF PRODUCTS AND USE OF SERVICES AVAILABLE THROUGH THE WEBSITE.
NBEAUTY.CA IS AN ONLINE BEAUTY STORE OWNED AND OPERATED BY RES INTERNATIONAL CANADA INC.
THROUGHOUT THESE TERMS, “NBEAUTY.CA,” “WE,” “US” AND “OUR” REFER TO RES INTERNATIONAL CANADA INC. AND THE NBEAUTY.CA ONLINE STORE.
“CUSTOMER,” “VISITOR,” “USER,” “YOU” AND “YOUR” REFER TO ANY PERSON WHO ACCESSES THE WEBSITE, CREATES AN ACCOUNT, COMMUNICATES WITH US OR PURCHASES A PRODUCT OR SERVICE.
BY ACCESSING NBEAUTY.CA, CREATING AN ACCOUNT, SUBMITTING AN ORDER OR USING OUR SERVICES, YOU AGREE TO THESE TERMS & CONDITIONS AND THE POLICIES REFERENCED IN THEM.
IF YOU DO NOT AGREE WITH THESE TERMS, YOU SHOULD NOT USE NBEAUTY.CA OR SUBMIT AN ORDER.
OUR POLICIES
THE FOLLOWING POLICIES FORM PART OF THESE TERMS & CONDITIONS:
• SHIPPING & DELIVERY POLICY
• RETURNS & REFUNDS POLICY
• ORDER CANCELLATION & MODIFICATION POLICY
• PAYMENT POLICY
• PRIVACY POLICY
• GIFT CARD TERMS, WHEN APPLICABLE
• ANY PRODUCT-SPECIFIC OR PROMOTIONAL TERMS DISPLAYED BEFORE PURCHASE
IF THERE IS A CONFLICT BETWEEN THESE TERMS AND A PRODUCT-SPECIFIC OR PROMOTIONAL TERM, THE MORE SPECIFIC TERM WILL APPLY TO THE RELEVANT PRODUCT OR PROMOTION, SUBJECT TO APPLICABLE LAW.
ELIGIBILITY TO USE THE WEBSITE
YOU MUST BE LEGALLY CAPABLE OF ENTERING INTO A PURCHASE AGREEMENT IN YOUR JURISDICTION.
A PERSON WHO HAS NOT REACHED THE AGE OF MAJORITY MAY USE NBEAUTY.CA OR PLACE AN ORDER ONLY WITH THE INVOLVEMENT AND AUTHORIZATION OF A PARENT OR LEGAL GUARDIAN.
BY PLACING AN ORDER, YOU CONFIRM THAT:
• YOU ARE LEGALLY AUTHORIZED TO USE THE SELECTED PAYMENT METHOD
• THE INFORMATION PROVIDED IS COMPLETE AND ACCURATE
• THE PURCHASE IS FOR A LAWFUL PURPOSE
• YOU ARE AUTHORIZED TO ACCEPT THESE TERMS
WEBSITE USE
YOU MAY USE NBEAUTY.CA ONLY FOR LAWFUL PERSONAL OR COMMERCIAL PURPOSES THAT DO NOT VIOLATE THESE TERMS OR APPLICABLE LAW.
YOU MUST NOT:
• USE THE WEBSITE FOR AN UNLAWFUL OR FRAUDULENT PURPOSE
• SUBMIT FALSE, MISLEADING OR INACCURATE INFORMATION
• IMPERSONATE ANOTHER PERSON OR BUSINESS
• USE A PAYMENT METHOD WITHOUT AUTHORIZATION
• ATTEMPT TO INTERFERE WITH WEBSITE SECURITY OR OPERATION
• INTRODUCE MALICIOUS SOFTWARE, CODE OR TECHNOLOGY
• ACCESS DATA OR SYSTEMS WITHOUT AUTHORIZATION
• COPY OR SCRAPE WEBSITE CONTENT THROUGH AUTOMATED MEANS WITHOUT PERMISSION
• USE THE WEBSITE TO INFRINGE INTELLECTUAL-PROPERTY OR PRIVACY RIGHTS
• PLACE ORDERS FOR UNAUTHORIZED RESALE OR DISTRIBUTION
• ENGAGE IN CONDUCT THAT MAY HARM NBEAUTY.CA, OUR CUSTOMERS OR OUR SERVICE PROVIDERS
WE MAY RESTRICT OR SUSPEND ACCESS TO THE WEBSITE WHEN REASONABLY NECESSARY TO PROTECT OUR CUSTOMERS, BUSINESS, SYSTEMS OR LEGAL RIGHTS.
CUSTOMER ACCOUNTS
CERTAIN WEBSITE FEATURES MAY ALLOW OR REQUIRE CUSTOMERS TO CREATE AN ACCOUNT.
CUSTOMERS ARE RESPONSIBLE FOR:
• PROVIDING ACCURATE ACCOUNT INFORMATION
• KEEPING ACCOUNT INFORMATION CURRENT
• PROTECTING ACCOUNT PASSWORDS AND VERIFICATION CODES
• RESTRICTING UNAUTHORIZED ACCESS TO THEIR DEVICES
• ACTIVITY COMPLETED THROUGH THEIR ACCOUNT
CUSTOMERS SHOULD CONTACT SUPPORT@NBEAUTY.CA IMMEDIATELY IF THEY BELIEVE AN ACCOUNT HAS BEEN ACCESSED OR USED WITHOUT AUTHORIZATION.
WE MAY SUSPEND OR CLOSE AN ACCOUNT WHEN WE REASONABLY BELIEVE THAT:
• THE ACCOUNT IS BEING USED FRAUDULENTLY
• ACCOUNT SECURITY HAS BEEN COMPROMISED
• THE ACCOUNT VIOLATES THESE TERMS
• THE ACCOUNT CREATES A SECURITY OR LEGAL RISK
PRODUCT INFORMATION
WE MAKE REASONABLE EFFORTS TO PRESENT PRODUCT NAMES, DESCRIPTIONS, INGREDIENTS, SIZES, PRICES, IMAGES, COLOURS, DIRECTIONS AND AVAILABILITY ACCURATELY.
HOWEVER:
• PRODUCT PACKAGING MAY BE UPDATED BY THE MANUFACTURER
• INGREDIENTS MAY BE REFORMULATED
• COLOURS MAY APPEAR DIFFERENTLY ON DIFFERENT SCREENS
• PRODUCT IMAGES MAY NOT PERFECTLY REPRESENT SCALE OR COLOUR
• MANUFACTURER INFORMATION MAY CHANGE
• MINOR TYPOGRAPHICAL OR TECHNICAL ERRORS MAY OCCUR
CUSTOMERS SHOULD REVIEW THE PHYSICAL PRODUCT LABEL, INGREDIENT LIST, DIRECTIONS AND WARNINGS BEFORE USING A PRODUCT.
IF INFORMATION ON THE PHYSICAL PRODUCT PACKAGING DIFFERS MATERIALLY FROM THE WEBSITE, CUSTOMERS SHOULD CONTACT SUPPORT@NBEAUTY.CA BEFORE USING THE PRODUCT.
PRODUCT AVAILABILITY
ALL PRODUCTS ARE SUBJECT TO AVAILABILITY.
ADDING A PRODUCT TO A CART DOES NOT RESERVE INVENTORY.
A PRODUCT MAY BECOME UNAVAILABLE BEFORE AN ORDER IS COMPLETED OR FULFILLED.
WE MAY LIMIT THE QUANTITY OF A PRODUCT AVAILABLE TO A CUSTOMER, HOUSEHOLD, ACCOUNT, DELIVERY ADDRESS OR ORDER WHEN REASONABLY NECESSARY TO:
• MANAGE LIMITED INVENTORY
• PREVENT FRAUD OR ABUSE
• MAINTAIN FAIR CUSTOMER ACCESS
• COMPLY WITH SUPPLIER OR LEGAL REQUIREMENTS
• PREVENT UNAUTHORIZED COMMERCIAL RESALE
PRODUCT USE
PRODUCTS SOLD THROUGH NBEAUTY.CA ARE INTENDED TO BE USED IN ACCORDANCE WITH THEIR LABELS, DIRECTIONS AND WARNINGS.
CUSTOMERS ARE RESPONSIBLE FOR:
• REVIEWING THE INGREDIENT LIST BEFORE USE
• FOLLOWING THE PRODUCT DIRECTIONS
• OBSERVING ALL PRODUCT WARNINGS
• PERFORMING A PATCH TEST WHEN APPROPRIATE
• STOPPING USE IF IRRITATION OR AN UNEXPECTED REACTION OCCURS
• SEEKING PROFESSIONAL ADVICE WHEN NECESSARY
CUSTOMERS WITH ALLERGIES, SENSITIVITIES, MEDICAL CONDITIONS, PREGNANCY-RELATED CONCERNS OR QUESTIONS ABOUT PRODUCT SUITABILITY SHOULD CONSULT AN APPROPRIATE HEALTHCARE PROFESSIONAL BEFORE USE.
NBEAUTY.CA DOES NOT DIAGNOSE, TREAT, CURE OR PREVENT MEDICAL CONDITIONS.
BEAUTY GUIDANCE
NBEAUTY.CA MAY PROVIDE GENERAL PRODUCT INFORMATION AND PERSONALIZED BEAUTY GUIDANCE THROUGH CUSTOMER SERVICE OR BEAUTY ADVISORS.
THIS GUIDANCE IS PROVIDED FOR GENERAL COSMETIC AND EDUCATIONAL PURPOSES.
BEAUTY GUIDANCE:
• IS NOT MEDICAL ADVICE
• DOES NOT CREATE A HEALTHCARE-PROVIDER RELATIONSHIP
• DOES NOT GUARANTEE A PARTICULAR RESULT
• DOES NOT REPLACE PROFESSIONAL MEDICAL OR DERMATOLOGICAL ADVICE
CUSTOMERS REMAIN RESPONSIBLE FOR REVIEWING PRODUCT INGREDIENTS, DIRECTIONS, WARNINGS AND SUITABILITY.
PRICES
ALL PRICES DISPLAYED ON NBEAUTY.CA ARE IN CANADIAN DOLLARS UNLESS OTHERWISE CLEARLY STATED.
APPLICABLE SALES TAXES ARE CALCULATED AND DISPLAYED DURING CHECKOUT.
PRODUCT PRICES MAY CHANGE WITHOUT PRIOR NOTICE. A PRICE CHANGE WILL NOT GENERALLY AFFECT AN ORDER THAT HAS ALREADY BEEN ACCEPTED, EXCEPT WHEN A MATERIAL AND OBVIOUS PRICING ERROR HAS OCCURRED.
THE COMPLETE ORDER TOTAL WILL BE DISPLAYED BEFORE THE CUSTOMER SUBMITS PAYMENT.
PRICING ERRORS
WE MAKE REASONABLE EFFORTS TO MAINTAIN ACCURATE PRICING.
IF A MATERIAL OR OBVIOUS PRICING ERROR IS IDENTIFIED BEFORE AN ORDER IS FULFILLED, WE MAY:
• CONTACT THE CUSTOMER TO CONFIRM THE CORRECT PRICE
• OFFER THE CUSTOMER AN OPPORTUNITY TO CONTINUE OR CANCEL
• CANCEL THE AFFECTED PRODUCT OR ORDER
• ISSUE AN APPROPRIATE REFUND TO THE ORIGINAL PAYMENT METHOD
WE WILL NOT SUBSTITUTE A HIGHER PRICE WITHOUT INFORMING THE CUSTOMER AND RECEIVING ANY REQUIRED AUTHORIZATION.
DISCOUNTS AND PROMOTIONS
DISCOUNTS, PROMOTIONAL CODES, FREE GIFTS, BUNDLES AND LIMITED-TIME OFFERS MAY BE SUBJECT TO SPECIFIC CONDITIONS, INCLUDING:
• START AND END DATES
• PRODUCT OR BRAND EXCLUSIONS
• CUSTOMER ELIGIBILITY
• INVENTORY AVAILABILITY
• MINIMUM ORDER VALUES
• MAXIMUM DISCOUNT AMOUNTS
• SINGLE-USE LIMITATIONS
• RESTRICTIONS ON COMBINING OFFERS
THE APPLICABLE CONDITIONS WILL BE DISPLAYED WITH THE OFFER OR DURING CHECKOUT.
UNLESS EXPRESSLY STATED OTHERWISE:
• PROMOTIONAL CODES CANNOT BE COMBINED
• PROMOTIONAL CODES MUST BE APPLIED BEFORE PAYMENT
• PROMOTIONS CANNOT GENERALLY BE ADDED AFTER AN ORDER IS PLACED
• DISCOUNTS HAVE NO CASH VALUE
• PROMOTIONS MAY END WHEN THE DISCLOSED PERIOD EXPIRES OR INVENTORY IS EXHAUSTED
WE WILL NOT ADVERTISE A DISCOUNT USING A FALSE OR ARTIFICIALLY INFLATED REGULAR PRICE.
ORDERS
SUBMITTING AN ORDER IS AN OFFER TO PURCHASE THE SELECTED PRODUCTS UNDER THESE TERMS.
AFTER AN ORDER IS SUBMITTED, THE CUSTOMER WILL GENERALLY RECEIVE AN ELECTRONIC ORDER CONFIRMATION.
THE ORDER CONFIRMATION ACKNOWLEDGES THAT WE RECEIVED THE ORDER. IT DOES NOT NECESSARILY CONFIRM FINAL PAYMENT APPROVAL, INVENTORY AVAILABILITY OR ACCEPTANCE FOR FULFILLMENT.
AN ORDER IS ACCEPTED WHEN WE CONFIRM FULFILLMENT OR SHIPMENT, SUBJECT TO APPLICABLE LAW.
CUSTOMERS SHOULD REVIEW THE ORDER CONFIRMATION AND CONTACT SUPPORT@NBEAUTY.CA PROMPTLY IF ANY INFORMATION IS INCORRECT.
ORDER ACCEPTANCE AND CANCELLATION
WE MAY DECLINE, HOLD OR CANCEL AN ORDER WHEN REASONABLY NECESSARY, INCLUDING WHEN:
• A PRODUCT IS UNAVAILABLE
• PAYMENT CANNOT BE AUTHORIZED OR VERIFIED
• THE ORDER APPEARS FRAUDULENT OR UNAUTHORIZED
• THE DELIVERY ADDRESS CANNOT BE SERVICED
• A MATERIAL PRODUCT, INVENTORY OR PRICING ERROR HAS OCCURRED
• THE CUSTOMER HAS VIOLATED THESE TERMS
• THE ORDER APPEARS INTENDED FOR UNAUTHORIZED RESALE
• FULFILLMENT IS NOT REASONABLY POSSIBLE
IF WE CANCEL AN ORDER AFTER PAYMENT HAS BEEN COLLECTED, THE AFFECTED AMOUNT WILL BE REFUNDED TO THE ORIGINAL PAYMENT METHOD.
CUSTOMER-REQUESTED CANCELLATIONS AND CHANGES ARE GOVERNED BY OUR ORDER CANCELLATION & MODIFICATION POLICY.
PAYMENTS
PAYMENT MUST BE AUTHORIZED BEFORE AN ORDER CAN BE PROCESSED.
AVAILABLE PAYMENT METHODS ARE DISPLAYED DURING CHECKOUT AND ARE GOVERNED BY OUR PAYMENT POLICY.
CUSTOMERS CONFIRM THAT THEY ARE AUTHORIZED TO USE THE SELECTED PAYMENT METHOD.
WE OR OUR PAYMENT PROVIDERS MAY REQUEST ADDITIONAL VERIFICATION TO HELP PREVENT FRAUD OR UNAUTHORIZED TRANSACTIONS.
CUSTOMERS SHOULD NOT SEND COMPLETE PAYMENT-CARD INFORMATION, SECURITY CODES, PASSWORDS OR VERIFICATION CODES BY EMAIL, TEXT MESSAGE OR CONTACT FORM.
SHIPPING AND DELIVERY
NBEAUTY.CA PROVIDES FREE STANDARD SHIPPING ON ELIGIBLE ORDERS DELIVERED WITHIN CANADA.
OPTIONAL EXPEDITED, EXPRESS OR UPGRADED SHIPPING MAY BE AVAILABLE FOR AN ADDITIONAL CHARGE.
PROCESSING PERIODS, DELIVERY ESTIMATES, TRACKING, ADDRESS RESPONSIBILITIES AND DELIVERY CONDITIONS ARE GOVERNED BY OUR SHIPPING & DELIVERY POLICY.
DELIVERY PERIODS ARE ESTIMATES UNLESS A GUARANTEED SERVICE IS EXPRESSLY IDENTIFIED.
CUSTOMERS ARE RESPONSIBLE FOR PROVIDING COMPLETE AND ACCURATE DELIVERY INFORMATION.
RETURNS AND REFUNDS
ELIGIBLE UNUSED AND UNOPENED PRODUCTS MAY GENERALLY BE RETURNED WITHIN 30 CALENDAR DAYS OF DELIVERY, SUBJECT TO OUR RETURNS & REFUNDS POLICY.
FOR APPROVED ELIGIBLE RETURNS WITHIN CANADA, NBEAUTY.CA WILL PROVIDE A PREPAID RETURN SHIPPING LABEL AT NO COST TO THE CUSTOMER.
OPENED OR USED BEAUTY AND PERSONAL-CARE PRODUCTS ARE GENERALLY NON-RETURNABLE FOR HEALTH, HYGIENE AND PRODUCT-SAFETY REASONS, EXCEPT WHERE A PRODUCT IS DAMAGED, DEFECTIVE, INCORRECT OR OTHERWISE PROTECTED BY APPLICABLE LAW.
CUSTOMERS MUST RECEIVE RETURN AUTHORIZATION BEFORE SENDING A PRODUCT BACK.
COMPLETE ELIGIBILITY REQUIREMENTS, EXCLUSIONS, PROCEDURES AND REFUND PERIODS ARE PROVIDED IN OUR RETURNS & REFUNDS POLICY.
GIFT CARDS
THE PURCHASE AND USE OF GIFT CARDS AND E-GIFT CARDS ARE SUBJECT TO OUR GIFT CARD TERMS.
GIFT CARDS:
• MAY BE USED ONLY THROUGH THE CHANNELS IDENTIFIED AT PURCHASE
• CANNOT GENERALLY BE REDEEMED FOR CASH
• CANNOT BE USED TO PURCHASE ANOTHER GIFT CARD UNLESS PERMITTED
• SHOULD BE TREATED LIKE CASH
• MAY BE SUBJECT TO ADDITIONAL TERMS DISCLOSED BEFORE PURCHASE
NOTHING IN THESE TERMS LIMITS ANY RIGHTS THAT APPLY TO GIFT CARDS UNDER APPLICABLE LAW.
COMMERCIAL RESALE AND DISTRIBUTION
PRODUCTS PURCHASED THROUGH NBEAUTY.CA ARE INTENDED PRIMARILY FOR PERSONAL USE OR AUTHORIZED BUSINESS PURCHASES.
PURCHASING PRODUCTS THROUGH NBEAUTY.CA DOES NOT AUTOMATICALLY GRANT A CUSTOMER THE RIGHT TO:
• REPRESENT THEMSELVES AS AN AUTHORIZED DEALER
• REPRESENT THEMSELVES AS AN AUTHORIZED DISTRIBUTOR
• USE OUR OR A SUPPLIER’S TRADEMARKS FOR COMMERCIAL PROMOTION
• CLAIM AN OFFICIAL PARTNERSHIP WITH NBEAUTY.CA
• REPACKAGE, RELABEL OR ALTER PRODUCTS
• DISTRIBUTE PRODUCTS THROUGH UNAUTHORIZED SALES CHANNELS
SALONS, SPAS, RETAILERS AND OTHER BUSINESSES SEEKING COMMERCIAL RESALE OR DISTRIBUTION AUTHORIZATION SHOULD CONTACT NBEAUTY.CA BEFORE PURCHASING FOR THAT PURPOSE.
INTELLECTUAL PROPERTY
UNLESS OTHERWISE STATED, NBEAUTY.CA AND ITS CONTENT, INCLUDING TEXT, GRAPHICS, PAGE DESIGNS, LOGOS, BRANDING, PHOTOGRAPHS, VIDEOS, PRODUCT DESCRIPTIONS AND OTHER MATERIALS, ARE OWNED BY OR LICENSED TO RES INTERNATIONAL CANADA INC.
THIRD-PARTY BRAND NAMES, LOGOS, PRODUCT IMAGES AND TRADEMARKS REMAIN THE PROPERTY OF THEIR RESPECTIVE OWNERS.
YOU MAY ACCESS AND USE WEBSITE CONTENT FOR PERSONAL, NON-COMMERCIAL SHOPPING PURPOSES.
WITHOUT PRIOR WRITTEN PERMISSION, YOU MUST NOT:
• REPRODUCE OR REPUBLISH WEBSITE CONTENT
• MODIFY OR CREATE DERIVATIVE WORKS
• USE OUR CONTENT FOR COMMERCIAL ADVERTISING
• REMOVE COPYRIGHT OR TRADEMARK NOTICES
• USE OUR BRANDING IN A WAY THAT IMPLIES AUTHORIZATION
• SELL, LICENSE OR DISTRIBUTE WEBSITE CONTENT
CUSTOMER REVIEWS AND SUBMISSIONS
WHEN CUSTOMERS SUBMIT A REVIEW, COMMENT, IMAGE, TESTIMONIAL, SUGGESTION OR OTHER CONTENT, THEY CONFIRM THAT:
• THE CONTENT IS TRUTHFUL AND BASED ON THEIR GENUINE EXPERIENCE
• THEY HAVE THE RIGHT TO SUBMIT THE CONTENT
• THE CONTENT DOES NOT INFRINGE THIRD-PARTY RIGHTS
• THE CONTENT IS NOT UNLAWFUL, ABUSIVE OR MISLEADING
• THE CONTENT DOES NOT CONTAIN MALICIOUS SOFTWARE OR PRIVATE INFORMATION ABOUT ANOTHER PERSON
BY SUBMITTING CONTENT FOR PUBLICATION, THE CUSTOMER GRANTS RES INTERNATIONAL CANADA INC. A NON-EXCLUSIVE, ROYALTY-FREE LICENCE TO USE, REPRODUCE, FORMAT, DISPLAY AND DISTRIBUTE THAT CONTENT IN CONNECTION WITH NBEAUTY.CA AND ITS MARKETING, SUBJECT TO APPLICABLE PRIVACY AND CONSUMER-PROTECTION LAW.
WE MAY DECLINE OR REMOVE CONTENT THAT VIOLATES THESE TERMS.
WE WILL NOT KNOWINGLY PRESENT FABRICATED REVIEWS OR UNSUPPORTED CUSTOMER-FEEDBACK STATISTICS AS GENUINE CUSTOMER EXPERIENCES.
THIRD-PARTY SERVICES AND LINKS
NBEAUTY.CA MAY USE OR LINK TO THIRD-PARTY SERVICES, INCLUDING:
• SHOPIFY
• PAYMENT PROVIDERS
• DELIVERY CARRIERS
• SOCIAL-MEDIA PLATFORMS
• ANALYTICS PROVIDERS
• ADVERTISING SERVICES
• INSTALLMENT-PAYMENT PROVIDERS
THIRD-PARTY SERVICES ARE GOVERNED BY THEIR OWN TERMS AND PRIVACY PRACTICES.
WE ARE NOT RESPONSIBLE FOR THE CONTENT, AVAILABILITY, SECURITY OR PRACTICES OF AN INDEPENDENT THIRD-PARTY WEBSITE OR SERVICE.
A LINK OR INTEGRATION DOES NOT NECESSARILY REPRESENT AN ENDORSEMENT OR PARTNERSHIP.
WEBSITE AVAILABILITY
WE AIM TO KEEP NBEAUTY.CA AVAILABLE AND FUNCTIONAL, BUT WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE ACCESS.
THE WEBSITE MAY BE TEMPORARILY UNAVAILABLE BECAUSE OF:
• MAINTENANCE
• TECHNICAL FAILURES
• SECURITY INCIDENTS
• THIRD-PARTY SERVICE INTERRUPTIONS
• NETWORK OR HOSTING PROBLEMS
• EVENTS OUTSIDE OUR REASONABLE CONTROL
WE MAY MODIFY, SUSPEND OR DISCONTINUE A WEBSITE FEATURE WHEN REASONABLY NECESSARY.
DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NBEAUTY.CA AND ITS CONTENT ARE PROVIDED ON AN “AS AVAILABLE” BASIS.
WE DO NOT GUARANTEE THAT:
• THE WEBSITE WILL ALWAYS BE AVAILABLE OR ERROR-FREE
• EVERY PRODUCT WILL ALWAYS BE IN STOCK
• EVERY PRODUCT WILL PRODUCE THE SAME RESULT FOR EVERY CUSTOMER
• WEBSITE CONTENT WILL NEVER CONTAIN A MINOR ERROR
• THIRD-PARTY SERVICES WILL ALWAYS OPERATE WITHOUT INTERRUPTION
NOTHING IN THIS SECTION EXCLUDES ANY WARRANTY, CONDITION, RIGHT OR REMEDY THAT CANNOT LAWFULLY BE EXCLUDED.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RES INTERNATIONAL CANADA INC. WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS ARISING SOLELY FROM USE OF OR INABILITY TO USE NBEAUTY.CA.
THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.
NOTHING IN THESE TERMS EXCLUDES OR RESTRICTS LIABILITY FOR:
• FRAUD OR INTENTIONAL MISCONDUCT
• GROSS NEGLIGENCE WHERE LIABILITY CANNOT BE EXCLUDED
• PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE LIABILITY CANNOT BE EXCLUDED
• NON-WAIVABLE CONSUMER RIGHTS
• ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW
INDEMNIFICATION
TO THE EXTENT PERMITTED BY LAW, YOU AGREE TO BE RESPONSIBLE FOR REASONABLE LOSSES, CLAIMS OR EXPENSES INCURRED BY RES INTERNATIONAL CANADA INC. AS A DIRECT RESULT OF YOUR:
• UNLAWFUL USE OF NBEAUTY.CA
• FRAUDULENT CONDUCT
• MATERIAL VIOLATION OF THESE TERMS
• INFRINGEMENT OF ANOTHER PERSON’S RIGHTS
THIS SECTION DOES NOT REQUIRE A CUSTOMER TO COMPENSATE US FOR OUR OWN NEGLIGENCE, MISCONDUCT OR BREACH OF LAW.
PRIVACY
PERSONAL INFORMATION IS HANDLED IN ACCORDANCE WITH OUR PRIVACY POLICY.
BY USING NBEAUTY.CA, YOU ACKNOWLEDGE THAT PERSONAL INFORMATION MAY BE PROCESSED BY SHOPIFY AND OTHER AUTHORIZED SERVICE PROVIDERS AS NECESSARY TO OPERATE THE WEBSITE, PROCESS ORDERS, PROVIDE CUSTOMER SERVICE, DELIVER PRODUCTS AND SUPPORT SECURITY.
ELECTRONIC COMMUNICATIONS
BY PLACING AN ORDER OR CONTACTING US ELECTRONICALLY, YOU AGREE TO RECEIVE TRANSACTIONAL COMMUNICATIONS RELATING TO:
• ORDER CONFIRMATION
• PAYMENT
• SHIPPING AND TRACKING
• RETURNS AND REFUNDS
• SECURITY
• CUSTOMER-SERVICE REQUESTS
TRANSACTIONAL COMMUNICATIONS ARE DIFFERENT FROM OPTIONAL MARKETING COMMUNICATIONS.
MARKETING EMAILS AND TEXT MESSAGES WILL BE SENT ONLY WITH CONSENT OR AS OTHERWISE PERMITTED BY LAW.
CONSUMER RIGHTS
NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE, RESTRICT OR REPLACE ANY NON-WAIVABLE RIGHT OR REMEDY AVAILABLE UNDER APPLICABLE CANADIAN CONSUMER-PROTECTION LAW.
WHERE THESE TERMS CONFLICT WITH A MANDATORY LEGAL RIGHT, THE MANDATORY LEGAL RIGHT WILL APPLY.
GOVERNING LAW
THESE TERMS ARE GOVERNED BY THE LAWS OF THE PROVINCE OF ONTARIO AND THE APPLICABLE FEDERAL LAWS OF CANADA.
THIS GOVERNING-LAW PROVISION DOES NOT DEPRIVE A CUSTOMER OF MANDATORY CONSUMER RIGHTS THAT APPLY IN THE CUSTOMER’S PROVINCE OR TERRITORY.
DISPUTE RESOLUTION
CUSTOMERS ARE ENCOURAGED TO CONTACT SUPPORT@NBEAUTY.CA FIRST SO THAT WE HAVE A REASONABLE OPPORTUNITY TO REVIEW AND RESOLVE A CONCERN.
IF A DISPUTE CANNOT BE RESOLVED INFORMALLY, EITHER PARTY MAY USE ANY COURT, CONSUMER-PROTECTION PROCESS OR OTHER REMEDY AVAILABLE UNDER APPLICABLE LAW.
NOTHING IN THESE TERMS REQUIRES A CUSTOMER TO WAIVE A RIGHT TO SEEK A LEGAL REMEDY THAT CANNOT LAWFULLY BE WAIVED.
SEVERABILITY
IF A COURT OR OTHER AUTHORIZED BODY DETERMINES THAT A PROVISION OF THESE TERMS IS INVALID OR UNENFORCEABLE, THAT PROVISION WILL BE LIMITED OR REMOVED ONLY TO THE EXTENT NECESSARY.
THE REMAINING PROVISIONS WILL CONTINUE TO APPLY.
NO WAIVER
OUR FAILURE TO ENFORCE A PROVISION OF THESE TERMS DOES NOT MEAN THAT WE WAIVE THE RIGHT TO ENFORCE IT LATER.
ENTIRE AGREEMENT
THESE TERMS, TOGETHER WITH THE POLICIES AND PRODUCT-SPECIFIC CONDITIONS REFERENCED IN THEM, FORM THE AGREEMENT BETWEEN THE CUSTOMER AND RES INTERNATIONAL CANADA INC. REGARDING USE OF NBEAUTY.CA AND PURCHASES MADE THROUGH THE WEBSITE.
CHANGES TO THESE TERMS
WE MAY UPDATE THESE TERMS TO REFLECT CHANGES TO:
• OUR WEBSITE OR SERVICES
• OUR BUSINESS PRACTICES
• OUR POLICIES
• OUR SERVICE PROVIDERS
• APPLICABLE LEGAL OR REGULATORY REQUIREMENTS
THE UPDATED TERMS WILL BE POSTED ON NBEAUTY.CA WITH A REVISED “LAST UPDATED” DATE.
CHANGES WILL APPLY PROSPECTIVELY UNLESS OTHERWISE REQUIRED BY LAW.
THE TERMS IN EFFECT WHEN AN ORDER IS PLACED WILL GENERALLY GOVERN THAT ORDER.
CONTACT INFORMATION
QUESTIONS ABOUT THESE TERMS & CONDITIONS MAY BE SENT TO:
NBEAUTY.CA
OWNED AND OPERATED BY RES INTERNATIONAL CANADA INC.
EMAIL: SUPPORT@NBEAUTY.CA
CALL OR TEXT: +1 437-553-6456
2 BLOOR STREET WEST
TORONTO, ONTARIO M4W 3E2
CANADA
BUSINESS HOURS: MONDAY–SATURDAY, 9:00 A.M.–5:00 P.M. ET
